Facebook customer service
Social Media · Independent contact guide
Facebook publishes no phone number — use the official chat below.
Meta's official Help Centre for Facebook offers only a search box and an AI support assistant. Any “support number” for Facebook circulating elsewhere is not confirmed and may be a scam.
No support hours are published. The Help Centre and its AI support assistant are self-service and available anytime you visit.
Checked against Facebook’s official site on 2026-09-08. View source →
Before you call or chat
aicrazed will never ask you for a password, one-time passcode, gift card, or payment over the phone or in chat. Neither will Facebook’s real support team. If someone claiming to represent Facebook asks for these, hang up — you’ve reached a scammer, not support.
- We never ask for your password, one-time code, or payment details.
- The links above go to Facebook’s own official domain — check your browser’s address bar.
- If a search result or ad shows a different number for Facebook, treat it as unverified until you confirm it on their official site.
Common issues & how to resolve them
General guidance based on what usually works for this kind of issue — not Facebook’s official policy.
Account settings
Most settings — name, contact info, linked accounts — are changed directly in Settings, not through support. Contact Facebook above only for something the settings menu doesn't expose.
Login and password recovery
Try Facebook's own “forgot password” flow first — it resolves most sign-in issues without needing to contact anyone. If you no longer have access to the email or phone number on file, use the option above and be ready to verify your identity another way.
Privacy and security
Review your account's connected apps and login activity directly under Settings first. Use the contact option above to report anything you didn't recognize.
Marketplace
Marketplace listings, messages, and disputes are managed from the Marketplace tab itself, not general account settings. Facebook's help center above covers the specific buyer/seller controls.
Groups and Pages
Group and Page admin tools (roles, settings, moderation) live inside the Group or Page itself. Facebook's help center above walks through the specific admin controls.
Average wait time
Facebook doesn’t publish wait-time data — this isn’t a verified figure.
Best time to contact
General rule of thumb, not brand-specific data: contacting outside peak hours tends to mean a shorter wait.
Quick answers
Does Facebook have a customer service phone number?
No. Facebook does not publish a public customer service phone number. Meta's official Help Centre for Facebook offers only a search box and an AI support assistant. Use the official chat link on this page instead.
What are Facebook’s support hours?
No support hours are published. The Help Centre and its AI support assistant are self-service and available anytime you visit.
What can I contact Facebook about?
Common reasons people contact Facebook include: Account settings; Login and password recovery; and Privacy and security.