Walmart customer service
Retail · Independent contact guide
Walmart publishes 1-800-925-6278 as its phone number. Last checked 2026-09-08 against Walmart Corporate — Contact Us.
ASL (American Sign Language) video support is also available.
No specific support hours are published on Walmart's official contact pages.
Checked against Walmart’s official site on 2026-09-08. View source →
Before you call
aicrazed will never ask you for a password, one-time passcode, gift card, or payment over the phone or in chat. Neither will Walmart’s real support team. If someone claiming to represent Walmart asks for these, hang up — you’ve reached a scammer, not support.
- We never ask for your password, one-time code, or payment details.
- The links above go to Walmart’s own official domain — check your browser’s address bar.
- If a search result or ad shows a different number for Walmart, treat it as unverified until you confirm it on their official site.
Common issues & how to resolve them
General guidance based on what usually works for this kind of issue — not Walmart’s official policy.
Track your order
Have your order number and the email used at checkout ready — most order-status questions are resolved fastest with those on hand, using the contact option above.
Edit or cancel an order
Check your order history first — many orders can still be edited or canceled there if they haven't shipped yet. If that option is gone, contact Walmart above as soon as possible.
Returns and refunds
Start a return from your order history if possible, and keep your receipt or order confirmation handy. If the order doesn't show a return option, use the contact channel above instead.
Account and payment issues
Most account and payment-method details can be updated directly in account settings. Contact Walmart above for anything the settings page doesn't cover, or if a charge looks wrong.
Pickup and delivery problems
Check your pickup-ready or delivery-tracking notification first to confirm the current status. Contact Walmart above if the order isn't ready or delivered when it said it would be.
Quick answers
Does Walmart have a customer service phone number?
Yes — Walmart’s verified customer service number is 1-800-925-6278. ASL (American Sign Language) video support is also available.
What are Walmart’s support hours?
No specific support hours are published on Walmart's official contact pages.
What can I contact Walmart about?
Common reasons people contact Walmart include: Track your order; Edit or cancel an order; and Returns and refunds.